United States and Canada
Shipments are sent through USPS, UPS ground, or FedEx ground from our distribution center in Northern California
Orders usually reach their destination in 5-7 business days but occasionally take longer. Orders placed after 10am Pacific Time may require +1 day to process. For example, orders placed after 10am on a Friday may not be processed and shipped until the following Monday.
We ship to the EU from our distribution center in Southern Ireland. Orders will typically take 7-10 business days to reach EU destinations.
International Shipping duties and sales tax
We can ship to destinations outside of the EU, North America and Canada, but Anza is heavy, so please enquire about shipping costs before ordering. You are responsible for any extra taxes or fees your government applies to get AnZa delivered. Team AnZa will try to provide the best shipping experience possible, but much of the process is out of our control, and is in the control of your countries' officials and mail systems.
EU Sales Tax and Import duty
Import duty is included in the sales price. Sales Tax is added at the rate determined by the country we are delivering to. Delivery is fulfilled by various well known delivery companies.
If you are a European company that is registered for VAT, please let us know at firstname.lastname@example.org We can send you an invoice with 0% VAT
You will receive an email containing your tracking number as soon as the shipping label is printed. You can track your package from there and if needed control the delivery time and date directly with the delivery company.
This tracking information may take up to 12 hours to be available.
AnZa will not be responsible for any items damaged or lost during transit. Any claims should be filed with the respective carrier.
If all else fails, please contact our support team directly for assistance using the contact information.
Where we can’t ship
We cannot ship to the following countries, due to import/export regulations: Cuba, Iran, North Korea, Sudan, Syria.